PRIVACY POLICY

At Fawqah Studios, we respect and protect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, store, and digital products.

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1. Information We Collect

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When you use our store or make a purchase, we may collect the following information:

• Personal details: name, email address, billing information.

• Transaction details: purchase history, order details.

• Technical information: IP address, browser type, and usage data to help improve our services.

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2. How We Use Your Information

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We use your information to:

• Process and deliver your digital purchases.

• Provide customer support and respond to inquiries.

• Improve our website, products, and user experience.

• Send important updates regarding your purchases (e.g., product updates or access details).

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We will never sell or rent your information to third parties.

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3. Payment Processing

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All payments are securely processed through Wix. We do not store or have access to your payment card details. Wix may collect additional information necessary to process payments in accordance with their own Privacy Policy.

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4. Cookies & Tracking

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Our website may use cookies and similar technologies to:

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• Improve site functionality.

• Analyze usage to enhance user experience.

• Remember preferences between visits.

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You can disable cookies in your browser settings, but this may affect functionality.

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5. Data Security

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We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse.

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6. Data Retention

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We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.

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7. Third-Party Services

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We may use trusted third-party tools (e.g., email service providers, analytics tools) that process data on our behalf. These services comply with data protection regulations and are only permitted to use your data as instructed by us.

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8. Your Rights

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Depending on your location, you may have the right to:

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• Access, correct, or delete your personal data.

• Request a copy of the information we hold about you.

• Withdraw consent for communications at any time.

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9. Children’s Privacy

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Our products and services are not directed at individuals under 13. We do not knowingly collect data from children. If we become aware that we have collected such information, we will delete it promptly.

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10. Changes to This Policy

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We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “last updated” date.​

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11. Contact Us

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If you have questions about this Privacy Policy or how your data is handled, please contact us at: contactfawqah@gmail.com.

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